Consumerism
« Previous Entries Next Entries »Verizon CSR: Faster DSL Will Burn Your House Down
Saturday, December 12th, 2009Michael would like some faster Internet tubes to run into his house. He would be happy to give his ISP, Verizon DSL, money to provide this service, but he can’t. He writes that repeated calls to Verizon’s sales line resulted in a series of answers that disagreed with each other, culminating in a call where [...]
Sears Driver Runs Over Customers’ Dog, Inspires Website
Saturday, December 12th, 2009What do you do when a Sears delivery driver runs over one of your dogs and kills it, but all Sears will tell you is that it’s your fault for letting your dog out of the house? You start a website called searskilledmydog.com.
Saturday, December 12th, 2009
Is Romance Ruining Your Waistline? “A study looked at almost 1300 ‘romantic partners’ and found women who lived with a partner for at least a year increased the likelihood of being obese. For men, the odds of being obese doubled after 1 year of cohabitation. The study also found that couples who lived together for [...]
This Chase Customer Service Rep Is An Impenetrable Fortress
Saturday, December 12th, 2009Stephanie just encountered a Chase CSR who I’m pretty sure will never fall victim to social engineering, and who would likely be unbreakable in a courtroom cross-examination, too. Of course, in Stephanie’s situation this just means that the CSR refuses to help her in any way at all, which isn’t the kind of thing you [...]
Should Rob Complain About His Bad Kroger Pharmacy Experience?
Saturday, December 12th, 2009Rob’s local Kroger pharmacy screwed up the prescription on his kid’s TamiFlu. Rob caught the error before any harm was done, and he’s not the confrontational type. In fact, he’s wondering whether he should just drop the whole matter. Here’s your chance to convince him otherwise.
I have a 3-month-old foster son that was just hospitalized [...]
Consumerist Friday Flickr Finds
Saturday, December 12th, 2009Here are eight cool photos readers added to The Consumerist Flickr Pool this week, picked for neatness and usability in a Consumerist post, and one silly one I just want you to see. Also, be sure to check out our new Photo Gallery to see the latest additions all week long!
by New England Oddities
by [...]
Apple And Audible Refuse To Sell Author’s Audiobooks Without DRM Or Abusive Licensing Agreement
Saturday, December 12th, 2009Cory Doctorow is self-publishing a book and documenting the process for Publishers Weekly. His latest column is about selling audiobook versions of his past works, and how both Apple and Audible have refused to budge on their anti-consumer policies when it comes to digital rights management (DRM) and end user license agreements (EULAs). Even though [...]
Morning Deals
Thursday, December 10th, 2009Clothing
CostumeCraze: [Seasonal] Princess Leia Slave Costume for $22 + $3 s&h
Puma: [Sports Gear] Save an Extra $20, $50 or $75 off Shoes, Clothing, and Sports Orders
Banana Republic: [Clothing] Save 20% off Store-Wide Orders of $100+ with Coupon
Lee : [Apparel] 30% Off Entire Purchase + Free shipping Event
Gap.com : [Apparel] 25% Off One Item w/ Coupon [...]
Merchants Demand Credit Card Fee Relief
Thursday, December 10th, 2009Merchants are pushing for more credit card fee reform, for the fees they have to pay. Every time you swipe at checkout, whether it’s a credit or debit card, the merchant has to pay two fees. One is a flat per transaction fee, the other is a percentage of the total sale, called the interchange [...]
My Xbox 360 Didn’t Break Often Enough
Thursday, December 10th, 2009Xbox 360 owners like to compare horror stories about how often their console has broken down, but few can top the tale of Joseph, the man so unlucky that his refurbished Xbox 360 didn’t break down once until its three-year red ring of death warranty lapsed.
Each time a 360 gives up the ghost to the [...]